The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Views!
“Waking up to the amazing lake view from my apartment was an lovely experience that made my stay truly special.” view full review
Beautifully Furnished
“The apartment's recent refurbishment is evident in the gorgeous decor, creating a fresh and inviting atmosphere throughout my stay.” view full review
Spacious Comfort
“The living area was expansive and comfortable, providing a perfect space for relaxation after a day of exploring.” view full review
Luxurious Comfort
“I was impressed by the lavish ensuite bathrooms, each equipped with modern amenities that made my stay feel even more luxurious.” view full review
General
No smoking on site
Parking
24-hour reception
No pets allowed
Ski storage
Elevator
Sports & Fitness
Skiing
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Free shuttle service
Children
Cribs
Room features
Paid Wi-Fi in rooms
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
327-343 Frankton Road,
Queenstown,
New Zealand,
9197,
Otago
Map view
327-343 Frankton Road,
Queenstown,
New Zealand,
9197,
Otago
City landmarks
Cable Car
Skyline Queenstown
1.5
mi
Garden
Queenstown Garden
1.3
mi
Zoo
Kiwi and Birdlife Park
1.5
mi
Square
Queenstown Mall
1.3
mi
Gallery
ivy box art gallery
4300 ft
Gforce Paragliding Skyline
G Force Paragliding
1.5
mi
Lake Wakatipu
1.6
mi
Skyline Gondola and Luge
1.4
mi
Rees Street
William Gilbert Rees Statue
1.3
mi
Amusement & Theme Parks
Shotover Canyon Swing
1.3
mi
Amusement & Theme Parks
Fear Factory Queenstown
1.4
mi
Torpedo 7
Southern Lakes Heliski
1.6
mi
65 Beach St
Moa Statue
1.4
mi
BEST viewpoint in QT
2400 ft
Shotover &
AJ Hackett Bungy
1.3
mi
Frankton Arm
3900 ft
Gallery
Ivan Clarke Gallery
1.3
mi
Gallery
Silver Fern Gallery
1.2
mi
Gallery
Artbay Gallery
1.2
mi
Church
St Peter's Anglican Church
1.6
mi
19 Marine Parade Williams Cottage
Vesta Design
1.6
mi
Gallery
Queenstown Arts Centre
1.6
mi
Department for Courts
1.5
mi
35 Camp St
Hetties Rock & Crystal Shop
1.7
mi
Queenstown Lakes District Library
1.8
mi
Queenstown Hill
1.9
mi
Stunning view of Remarkables and lake
1.9
mi
Aircraft spotters point approach Queenstown airport
1.9
mi
Art object
Basket of Dreams
2.9
mi
Queenstown Hill Walkway
Queenstown Hill Summit
3.2
mi
Nearby
Aircraft spotters point approach Queenstown airport
900 ft
Restaurants
Shores Restaurant
100 ft
327-343 Frankton Road
Reviews and Ratings
Feedback from previous guests about their experience.
64%
liked the hotel and would stay again
Clean rooms
Friendly shuttle service
Limited dining options
Facilities need improvement
6.4/10
Nice
Rooms
7.8
Location
7.2
Service
7.0
Dining
5.0
Guest reviews
6.4/10
based on 6 reviews
4/5
based on 1239 reviews
7.7
7.7/10 based on 1977 reviews
#43 of 62 hotels in Queenstown based on Tripadvisor
John
United Kingdom,
April
2024
6.2/10
The hotel's location is good but lacks quick dining options nearby. Rooms are clean but need some improvements. Shuttle service is friendly but limited. The dining experience was below expectations, and the facilities need more attention.
Rooms
7.0
The rooms were clean but needed work that hadn't been done.
Service
7.0
The shuttle service was limited but the driver was friendly.
Location
6.0
Good location but lacking quick dining options nearby.
Dining
5.0
Dining experience was below expectations.
Facilities
6.0
Facilities need more attention.
Clean rooms
Limited dining options
Greg
United Kingdom,
August
2023
6.6/10
The hotel is conveniently situated by Lake Wakatipu, with easy access to downtown and public transport. The rooms, although spacious and well-equipped, had some noise issues and obstructed views due to ongoing construction. The service was responsive, and a change of room was offered promptly. The dining options were limited and not suitable for various dietary preferences. The location offers great views but lacks quick nearby food options. Overall, a mixed experience with some highlights and drawbacks.
Rooms
7.0
The rooms were spacious and well-equipped, but the noisy fans and construction view were drawbacks.
Service
8.0
The staff responded well to our concerns and quickly moved us to a more suitable room.
Location
8.0
The hotel's proximity to Lake Wakatipu is a plus, but lack of immediate food options nearby is a downside.
Dining
5.0
Limited dining options with no variety for different dietary preferences.
Facilities
6.0
Great lake view
Limited dining options
Arthur
United States of America,
May
2023
7.0/10
I absolutely loved my stay at this hotel. The rooms were cleaner and more comfortable than I expected, and I particularly enjoyed the ensuite bathroom with his and hers sinks in the master bedroom. The view from my room was incredible, making the experience truly unforgettable.
Rooms
10.0
The rooms were amazing, huge, and offered the best view I have ever had while traveling.
Service
7.0
The staff were very nice, though they seemed a bit inexperienced in handling complaints. However, they were helpful in accommodating our needs once we addressed the issue.
Location
9.0
The location worked perfectly for us, being close to town yet situated in a quiet area. The breathtaking morning and evening views were a definite highlight.
Dining
5.0
The dining experience was below par, with overcooked eggs and undercooked bacon. The high price did not match the quality of the food served.
Facilities
5.0
The facilities were relatively basic, and the morning muffin in a plastic bag was not up to my standards.
Clean
Overpriced dining
Susan
United States of America,
May
2023
7.6/10
The hotel had a unique layout, like a maze, leading me through various levels from the parking lot to the room. Despite the challenging journey, the room was equipped with great facilities, including a mini kitchen area, that was absolutely stunning.
Rooms
8.0
The room layout was intricate, with multiple levels to navigate.
Service
9.0
The service was top-notch, with friendly and attentive staff making my stay enjoyable.
Location
7.0
Although the hotel was not centrally located, the beautiful views of the lake and Remarkable mountains in the distance were truly awesome.
Dining
6.0
The dining experience had its flaws, with limited hours and slightly overpriced dishes, but the overall quality was good.
Facilities
8.0
The hotel offered a range of facilities to enhance my stay.
George
United Kingdom,
May
2023
6.0/10
The hotel offers spacious and modern rooms but with limited views from some balconies. The service needs improvement with a focus on customer experience. The location is convenient, although access to the lakefront was restricted. The dining options are simple, with room for improvement. Facilities are adequate but could be more diverse.
Rooms
8.0
The rooms were very spacious, modern, and comfortable.
Service
5.0
The service needs to take a good hard look at the customer experience and employ more staff. Some staff members were rude and inflexible.
Location
7.0
The location is great for exploring the town and nearby areas. However, lakefront access was limited due to construction.
Dining
5.0
The dining options were limited and could be improved with more variety.
Facilities
6.0
The facilities are basic and could be more diverse.
Edward
United States of America,
May
2023
5.6/10
I had a mixed experience at the hotel. The rooms, although showing some wear and tear with a broken window blind and tile on the balcony, offered a great view. The service was a bit hit-and-miss, with some staff being accommodating while others seemed moody. The location was convenient for driving to Queenstown town center, but the need for a shuttle and the cigarette smell in the unit were off-putting. The dining experience left much to be desired with false promises and staff indifference. However, the complimentary transport and beautiful lake view were highlights.
Rooms
7.0
Although a bit dim and dark, the room showed some wear and tear with a broken window blind and broken tile on the balcony. However, the view from the room was fantastic.
Service
6.0
The service was a mix of accommodating and less than average. While some staff members were very knowledgeable and helpful, others lacked customer service skills and seemed moody.
Location
6.0
The location, although a bit out of town, was convenient for driving to Queenstown town center. The complimentary transport into the center was pleasing, but the overwhelming cigarette smell in the unit upon entry was quite a turn-off.
Dining
5.0
Unfortunately, the dining experience was false with tired food offerings and staff who did not seem to care about fixing issues. I had to go into town for breakfast, which was disappointing.
Facilities
5.0
The facilities were average, lacking any standout features.
Super 8 By Wyndham Jamestown
Dai-Ichi Hotel Tokyo
Mercure Aberdeen Caledonian Hotel
Mill Park Hotel
Hotel Palmeras Chula Vista
Sofitel Gold Coast Broadbeach
Sofitel Luxembourg Le Grand Ducal
Golden Tulip Rome Piram
Candlewood Suites Harrisonburg By Ihg
The Manor House Hotel
The Byzantium Suites Hotel & Spa
Best Western Plus Safford